Sharing of Reports and Subscriptions
At SeaIntel Maritime Analysis we believe that customer needs must be given the highest priority, and that the analysis and data we provide should be immediately accessible to all relevant stakeholders within the client organisation. We acknowledge that the true customer is the organisation that our users are employed at, and not the individual user, and that is why ALL our reports, subscriptions and services are company-wide by default, instead of being tied to the individual user.
How to share purchased reports and subscriptions with your organisation
If the user chooses to share their purchase, an email is sent to the SeaIntel.com administrators that a request for sharing has been made, and the administrators then determine if the email domain is a valid organisational domain. Requests for sharing will usually be responded to within one business day.
If the requested email domain is deemed a valid organisational domain, the user will receive an email notifying them their purchases have been shared with their organisation, and their sharing status will be updated under the user’s Account page.
Any existing SeaIntel.com registered users with the same email domain will then receive an email notifying them that a report or subscription has been has been shared with them, and they can now access the report/subscription through their SeaIntel.com account.
New SeaIntel.com registered users, with the same email domain, will have immediate access to the shared reports/subscriptions through their SeaIntel.com account, once they have completed registration.
The purchasing user can at any time stop sharing their subscription, and all existing SeaIntel.com registered users that had been given access to the user’s report/subscription will receive a notification that the report/subscription is no longer shared.
As we can only share purchases within distinct organisational domains, it is unfortunately NOT possible to share your subscription if your email domain is from a general email service provider, such as e.g. @gmail.com, @hotmail.com, @outlook.com, etc.
The SeaIntel.com administrators verify that example.com is a valid organisational email domain, and Jane Doe receives an email notifying her that her subscription has been shared with her organisation, and the sharing options are now visible under Jane Doe’s Account page.